If you are looking for your next online sportsbook, our Bookmaker.com.au review might just help you make a decision. We’ll go through each segment of their features individually and give you our honest opinion.
|Mobile App||iOS & Android|
|Payment options||Visa, MasterCard, PayPal, POLi, BPAY, Flexepin|
|Streaming/Live options||Not available|
|Customer service||24/7 Phone line, email|
Betting markets and available sports – 5/5
The selection of betting markets is one of the operator’s strong suits. In total, you can bet on over 25 different markets. This means that you will have access to both the most popular sports and more specialized ad-hoc markets.
The selection of sporting events and leagues you can bet on is nothing short of impressive. This is especially the case for the most popular markets like horse racing, football, cricket and rugby. You will be able to bet on a wide variety of both domestic and international leagues.
Apart from those, these are some of the other markets you can expect:
- Novelty (Awards, TV, music, etc.)
Bookmaker.com.au odds – 4.5/5
For our Bookmaker.com.au review, we’ve aggregated the odds from several of the top online bookmakers. We can say that the operator is on par or offers slightly higher odds in key markets including horse racing and rugby.
Streaming on Bookmaker.com.au – 4/5
There are no live streaming options whatsoever. We would, of course, it added in the future. However, having in mind how few operators offer it, we wouldn’t hold our breath.
Bookmaker.com.au mobile – 5/5
For anyone planning to bet on the go, the operator provides an excellent user experience. Arguably the easiest way to bet on mobile would be to access the site through your mobile browser. The site works very well and we have complaints about the website’s layout and functionality.
If you prefer the convenience of a dedicated app, you’ll find a bookmaker.com.au app for both iOS and Android. While testing the apps for this Bookmaker.com.au review, we encountered no issues.
The layout mirrors the one found on the mobile website, so there were no surprises. We were glad to see that our impressions about the bookmaker.com.au app are mirrored by other users. This is judging from the user’s average rating and app store reviews.
There are a few things you should note about the bookmakers.com.au mobile. The Android app needs to be downloaded directly from the operator’s website. The operator provides a detailed set of instructions on how to do it. The apps require your device to run on Android 5.0, or iOS 10.0 or up. So, as long as your device has come out in the past 3 or so years, you should be covered.
Payment options – 4.5/5
Next up on our Bookmaker.com.au review, we’ll discuss the payment options. The operator allows you to make deposits and withdrawals the most popular payment methods. Here is the list of the ones supported:
- POLi Payments
In addition to the listed payment methods, the operator also offers a proprietary Bookmaker Card in cooperation with Visa. The card allows users to withdraw and use their winnings immediately.
Unfortunately, we haven’t had the chance to fully test the service for our Bookmaker.com.au review. Overall, it seems interesting, but it’s questionable how much more convenient it is.
Customer care – 4.5/5
Customer support brings the operator another high mark in our Bookmaker.com.au review. Customers can contact support in a variety of ways. There are phone lines open 24/7, as well as an email contact form.
In case you’d rather look for a solution yourself, you can use the website’s extensive ‘FAQs and Help’ section. The section covers a variety of issues related to account management, verification, betting and banking. It is divided into sections, which makes it easy to navigate, but it can also be searched manually.
Although we appreciate 24/7 phone support, it would be good to see the operator offer Live Chat. The service is so common these days that users have come to expect it.
Our Verdict – 4.5
We were, overall, very satisfied with the key points we consider important for good user experience.
We would consider the available betting markets and the bookmaker.com.au mobile experience to be the highlights.
We hope the operator keeps expanding their available services to include live streaming. We also hope they improve on the otherwise excellent customer support and add Live chat.
|What we like||What we don’t like|
|An excellent offer of betting markets||No live streaming|
|Great mobile experience||No live chat support|
|24/7 customer support|